Frequently asked questions
Answers about YallaTapTab's payments, POS integrations, setup and languages.
Your guests
Do guests need to download an app?
No. Guests scan the table's QR code with their phone camera and YallaTapTab opens in the browser. There's no app to download and no account to create.
What language do guests see?
Guests see YallaTapTab in their phone's language, Arabic or English, and can switch at any time.
Can several people at a table pay at once?
Yes. With YallaTapTab, each person at the table pays their own share from their own phone, and everyone sees the remaining balance update straight away.
Payments and security
Does YallaTapTab see or store card details?
No. Guests pay in Paymob's secure checkout, so card details go to Paymob and never reach YallaTapTab's servers.
Can a bill be paid twice by mistake?
No. YallaTapTab holds each share while it's being paid, so two guests can't pay for the same thing at the same time. If a payment does end up over the bill, you get an alert and can refund it from the dashboard.
Which payment methods are available?
YallaTapTab payments run through Paymob, and the methods depend on the country. In Egypt: cards, mobile wallets, valU and Sympl. In Saudi Arabia: cards, mada, Apple Pay and STC Pay. In the UAE: cards and Apple Pay.
Your POS
Which POS systems does YallaTapTab work with?
Foodics is our first integration and is coming soon, followed by Oracle Simphony and Odoo. Until then, manual mode works with any POS.
Do payments show up in my POS?
Not yet. Once the Foodics integration launches, YallaTapTab will post each payment to the Foodics ticket, which closes once the bill is paid, so your reports stay complete.
Do guest orders go to the kitchen?
Yes. Orders placed through YallaTapTab go into your POS like any other order, with options and notes, so they reach the kitchen the way your orders do today.
Setup and hardware
Do I need new hardware?
No. YallaTapTab only needs printed QR codes on your tables, and the dashboard runs in any browser.
Will my staff need training?
Very little. Waiters keep taking orders as usual, and managers use the YallaTapTab dashboard to watch tables and handle refunds. We walk your team through it before you go live.
Languages
Is the dashboard in Arabic too?
Yes. The YallaTapTab dashboard works in Arabic or English for every team member, with a full right-to-left layout in Arabic.
Can my menu be in both languages?
Yes. Each menu item in YallaTapTab can have an Arabic and an English name and description, and guests see the one that matches their language.
Pricing
How much does it cost?
YallaTapTab pricing is tailored to each restaurant, based on your number of tables, your POS and the payment methods you need. Request a demo and we'll send you a quote.
See it running with your own menu
We'll set up a demo table with your menu and walk your team through a full meal, from the QR code to a paid bill.
Request a demoPrefer email? sales@yallataptab.com